About email reception settings

We will contact you by email to inform you of the expected shipping date, confirm specifications, and answer any questions you may have.

Please set your email settings to receive emails from japlish-shop@japlish.jp in advance.

If you do not receive an automatic reply email after placing an order, please check the following:

If you do not receive an automatic reply email after placing an order, there are two possible reasons.

1: It's in your spam folder

2: The email address you entered is incorrect

*We cannot tell you whether the email has gone into your spam folder or whether there is an error in your email address. You will need to check this yourself.

How to prevent emails from being classified as spam

*We cannot tell whether the email we sent you is in your spam folder or not.

*If we are unable to contact you, we will not be able to proceed with production.

Therefore, please note that the shipping date will be 7-12 days from the date we contact you, not 7-12 days from the date of order.

[Reception settings for various carriers]