There are a few things to keep in mind when shipping by post.

●The item will be delivered by post, not in person.
●Delivery takes 2-5 days. We do not deliver on weekends or holidays. Therefore, it may take up to 14 days from the time of order to delivery.
●There is no tracking or compensation function.
●If your mailbox is too small and you have to take the package home, you will need to go to the post office in person to collect it.

If you are unsure about the above, please choose the ¥990 courier option.

Sorry, but cash on delivery payment is not available.

Unfortunately, we cannot specify the shipping method due to contracts with delivery companies.

Yes, it is free of charge.

On the product page, there is a selection box for gift wrapping (free of charge) above the "Add to Cart" button, so please select "Yes."

*Please note that gift wrapping will be simple and no gift box will be provided.

Only face-to-face delivery is possible.

You cannot specify a delivery date and time for Yu-mail or non-standard mail.

◆How to specify the date and time

We will ask you for your desired delivery date and time in the "official order confirmation email" that will be sent to you 1 to 3 days after your order date.

*Please note that we may not be able to specify a date and time depending on your area of ​​residence.

This is possible depending on the date you wish to book.

Before placing an order, please contact us using the "Ask a question about the product" form on the product page.

*If you choose Yu-Mail delivery, it will take 2-4 days for delivery, and it will take even longer if it falls on a weekend or public holiday.

If you are in a hurry, we recommend delivery by Sagawa Express.

Yes, it is possible.

When you go to the cart, you will see a box for selecting the delivery address, so please enter the delivery address.

*Please note that if you are placing a second or subsequent order, the shipping address will automatically be set to your previous address.

Estimated delivery time: 8-12 days from the date of order

Orders are shipped 6-8 days after order placement, with delivery times of 2-4 days.

*Postal delivery takes longer and is not available on weekends or holidays. If you are in a hurry, please use Sagawa Express.

1: After placing your order, you will first receive an "automatic reply email."

2: We will send you an "official order confirmation email" within 1-3 days. This email will include the estimated shipping date.

*We will also ask you in the official order email to confirm any special orders and the date and time of delivery if you are using courier services.

3: It will take 6 to 8 days for production.

4: On the day of shipping, we will send you a "Shipping Complete Email." This email will include the parcel delivery number.

* There is no tracking number for postal deliveries.

5: Delivery will take place in 2 to 4 days.

*Postal delivery is not available on weekends or holidays.

Sorry, but we do not accept full orders.

We accept semi-custom orders for existing products, such as adding a pocket or changing the length of the handle.

Yes, it is possible.

For embroidery, please select "Remove embroidery" from "Change embroidery" on the product page.

*For some products, the embroidery serves to fasten the buttons and cannot be removed.

If you would like to remove the brand engraving, please leave a comment in the comments section or email us with a message such as "Please remove the brand engraving."

Generally, the type of leather cannot be changed, as there are many products that cannot be made with a different type of leather.

This may be possible depending on the product, so please ask before ordering.

Yes, it is possible for free.

For small items, a plate with the name engraved on it is sewn onto the body.

For bags, we will include a name tag with a string.

Above the cart button on the product page, there is an option to include a name or not.

※Notes about names

* Only uppercase letters are allowed. Lowercase letters and numbers are not allowed.

◆The nameplate will be camel colored regardless of the color of the leather of the main body.

We accept VISA, MasterCard, Amex, and JCB.

Convenience store and bank transfer fees are the responsibility of the customer.